Shipping Policy

1. General Shipping Information

At Olivewood Bags, we strive to deliver your orders in a timely and efficient manner. We offer shipping across India and to select international destinations. Our products are carefully packaged to ensure they arrive at your doorstep in perfect condition.

2. Processing Time

• Orders are processed within 0-2 business days after receiving your order confirmation.
• You will receive a notification once your order has been shipped.
• Please note that orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Delivery Timelime

Domestic Shipping (Within India):

Except for remote locations, we typically deliver within 7 days from the order date.

• Standard Shipping: 0-7 business days
• Express Shipping: 0-4 business days

International Shipping:

• Delivery times vary depending on the destination, typically ranging from 10-15 business days.
• Please be aware that customs processes may cause delays beyond our control.

4. Shipping Costs

• Shipping costs are calculated at checkout based on the weight of the order and the destination.
• Free standard shipping is available on orders above ₹5,000 within India.
• For international orders, shipping rates will be calculated based on the shipping destination.

5. Order Tracking

• Once your order has been shipped, you will receive a tracking number via email or SMS.
• You can use this tracking number to monitor the status of your shipment on the carrier’s website.

6. Shipping Restrictions

• We currently do not ship to P.O. Boxes or military addresses.
• Certain remote areas may experience longer delivery times.

7. Customs, Duties, and Taxes

• For international orders, customs fees, duties, and taxes may apply depending on the destination country.
• These charges are the responsibility of the customer and will not be covered by Olivewood Bags.
• We recommend checking with your local customs office for more information on applicable fees.

8. Damaged or Lost Packages

• If your package arrives damaged, please contact us immediately at customercare@olivewoodbags.com with photos of the damage.
• If your package is lost in transit, please notify us as soon as possible so we can assist in tracking or replacing your order.

9. Returns and Exchanges

• For information on returns and exchanges, please refer to our Return Policy.

10. Contact Us

For any questions or concerns regarding our shipping policy, please contact us at:

• Phone: +91 8754806674
• Email: customercare@olivewoodbags.com

11. Changes to This Policy

• We reserve the right to update or modify this shipping policy at any time. Changes will be effective immediately upon posting to our website.

Thank you for shopping with Olivewood Bags! We appreciate your business and are committed to providing you with the best possible service.